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Service Levels

One of the great things about minisite is our predictable website delivery and website management model. At all times we aim to deliver the following -

• minisite Starter and Basic - Delivery time less than two weeks
• minisite Advanced and Premium built to agreed timescales
• Support Calls Answered within 5 rings 9 AM to 5PM
• All routine emails replied to within 24 hours
• Urgent out of hours emails and calls replied to immediately where possible.
• Support Hotline Available 24-7 on 07941 840862 for most urgent and important support issues.

We want your minisite ownership experience to be second to none and are always looking for better ways of meeting your needs.

To discuss minisite please fill in your details below and we will contact you.

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